Wills Security Services Ltd is committed to delivering high-quality security services across construction, healthcare, retail, residential, and leisure sectors. We strive for excellence through professional training, customer engagement, and adherence to recognised standards including BS EN ISO 9001:2015, BS 7499, and BS 7858. Our goal is continuous improvement in all areas of service delivery and quality management. More Info
Wills Security Services Ltd is committed to maintaining a safe and healthy working environment for all employees, clients, and visitors. In accordance with the Health and Safety at Work Act 1974 and relevant regulations, we ensure safe systems of work, proper training, effective risk management, and continual improvement in health and safety performance. We aim to prevent accidents and work-related illness through robust procedures and responsible operations.
WILLS SECURITY SERVICES LTD is committed to reducing its environmental impact through continual improvement and sustainable business practices. We follow the principles of ISO 14001:2015, promoting recycling, waste reduction, pollution prevention, and environmental awareness across all operations. Our management system ensures we meet our legal obligations and adopt best practices to protect the environment locally and globally.
At WILLS SECURITY SERVICES LTD, we are committed to operating in a responsible and sustainable manner across all areas of our business. Our Corporate Social Responsibility (CSR) approach focuses on creating positive impacts in the workplace, the marketplace, the environment, and our local communities. Through ethical conduct, employee engagement, environmental stewardship, and community support, we aim to contribute meaningfully to society and promote sustainable development.
At WILLS SECURITY SERVICES LTD, we are committed to protecting your privacy. Any personal data we collect is handled lawfully, fairly, and transparently in accordance with the Data Protection Act. We only collect information necessary for legitimate business purposes and ensure it is accurate, secure, and kept no longer than required.
WILLS SECURITY SERVICES LTD is committed to promoting equality, diversity and inclusion across all aspects of our work. We aim to create a respectful and inclusive environment, free from discrimination, where all individuals are treated fairly and given equal access to opportunities regardless of background, identity, or belief. Our recruitment, workplace culture, and service delivery reflect these principles, in line with the Equality Act 2010.
At WILLS SECURITY SERVICES LTD, we are committed to protecting the health, safety, and welfare of employees who work alone without direct supervision. In line with HSE guidance, we identify and assess risks, implement robust control measures, and regularly review lone working arrangements to ensure our staff remain safe during their duties.
At WILLS SECURITY SERVICES LTD, we are committed to protecting the confidentiality, integrity, and availability of our information assets. Our Information Security Policy ensures that data is safeguarded against unauthorized access, loss, or disruption—supporting business continuity and compliance with legal and regulatory obligations. All actual or suspected breaches are taken seriously and are thoroughly investigated.
At WILLS SECURITY SERVICES LTD, we are committed to maintaining clear, honest, and timely communication with all staff, clients, and stakeholders. We actively promote two-way engagement, ensuring everyone has access to accurate information and a voice in shaping our services. This commitment supports our mission, values, and the continuous improvement of service delivery across the organisation.
At WILLS SECURITY SERVICES LTD, we are committed to reducing our environmental impact through responsible waste management and sustainable practices. Our aim is to minimize waste, promote reuse and recycling, and operate in line with sound environmental principles. We actively encourage all staff to support and uphold our environmental values.
Harassment refers to various forms of misconduct, including discrimination, bullying, and intimidation, which can negatively affect the entire organization. It encompasses behavior or remarks that cause offense, threaten, humiliate, or embarrass others. Victims of harassment may suffer from stress, depression, low self-esteem, lack of motivation, confusion, or other impacts that can detract from job performance, attendance, morale, health, and staff retention.
WILLS SECURITY SERVICES LTD is committed to providing a safe, healthy, and productive work environment for all employees. We recognize that the use of alcohol or drugs while working, or while on company business, whether on customer premises, during business functions, or in company vehicles, may adversely affect our operations, safety, reputation, and the effective administration of this policy. Employees are expected to comply with the following drug and alcohol rules to maintain the integrity of our work environment and ensure the safety of all individuals involved.
WILLS SECURITY SERVICES LTD is committed to ensuring the safety and well-being of all individuals working on behalf of the company, including contractors. This policy establishes clear guidelines for managing contractors to ensure compliance with health and safety regulations, risk assessments, and company procedures. Key objectives include: Ensuring contractors are properly vetted and provided with necessary safety documentation before commencing work. Ensuring all contractors adhere to relevant health and safety legislation, including the Health and Safety at Work Act and COSHH regulations. Assigning responsibilities to management, contractors, and employees for maintaining safety standards and reporting hazards. Monitoring compliance to ensure all work is carried out safely and in line with company policies. By adhering to this policy, WILLS SECURITY SERVICES LTD aims to minimize risks, maintain a safe working environment, and ensure the effective and consistent management of contractor activities.
WILLS SECURITY SERVICES LTD is dedicated to maintaining integrity, transparency, and accountability in all operations. This policy offers a secure and confidential process for employees and stakeholders to report unethical, illegal, or improper conduct without fear of retaliation. It covers concerns such as fraud, criminal offenses, health and safety violations, harassment, and more. Reports can be made to a direct supervisor, the designated Whistleblowing Officer, or anonymously. All reports are treated confidentially, and whistleblowers are protected from retaliation. The policy also outlines a thorough investigation process and consequences for false or malicious reporting.
WILLS SECURITY SERVICES LTD is committed to preventing modern slavery and human trafficking in our operations and supply chain. In line with Section 54 of the Modern Slavery Act 2015, we maintain a zero-tolerance approach towards all forms of modern slavery. We have implemented comprehensive policies and procedures, including an Anti-Slavery Policy, recruitment procedures, and a confidential Whistleblowing Policy, to ensure ethical business practices. Our supplier due diligence processes ensure that our partners share our commitment to combat modern slavery. Regular training and awareness initiatives further support our efforts, and we actively monitor performance through key indicators such as employee awareness and compliance. This policy is reviewed annually and is available to stakeholders, employees, and the public upon request.
WILLS SECURITY SERVICES LTD is dedicated to maintaining the highest ethical standards in all its business activities, both in the UK and internationally. The company adopts a zero-tolerance approach to bribery, fraud, and corruption in any form. This policy outlines our commitment to preventing and prohibiting bribery and corruption, in compliance with the Bribery Act 2010. It applies to all employees, directors, and associated persons. Key principles include the prohibition of bribery (both giving and receiving), fraud, and facilitation payments, alongside strict guidelines for gifts, hospitality, and political or charitable contributions. Employees and associated persons are required to report any suspicions of bribery or corruption under the company's Whistleblowing Policy. Any breaches of this policy may result in disciplinary action, including dismissal, and could be reported to the authorities for prosecution.
We are committed to conducting our business ethically and in full compliance with the law. We take a zero-tolerance approach to the facilitation of tax evasion, whether under UK law or any foreign jurisdiction. This policy outlines our responsibility to prevent tax evasion and to ensure that our employees, contractors, and business partners uphold the same standards. We require all individuals associated with our business to act with integrity and report any suspicious activities related to tax evasion promptly.
WILLS SECURITY SERVICES LIMITED is committed to providing comprehensive training to ensure our workforce meets the statutory requirements of the Private Security Industry Act 2001, while also fostering personal development and career growth. Our training program includes statutory training, contract-specific training, and ongoing professional development to enhance skills and prepare employees for career advancement. We are dedicated to regularly monitoring training effectiveness, updating training records, and ensuring all staff have access to the resources they need to perform their roles efficiently and safely
WILLS SECURITY SERVICES LTD supports flexible working arrangements and recognises the benefits of term-time working for employees with childcare responsibilities. Eligible employees with at least 26 weeks’ continuous service may request to work on a term-time basis, subject to business needs and approval. Term-time working allows employees to take unpaid leave during school holidays while remaining on a permanent contract. Salary and leave entitlements will be adjusted accordingly, and employees are expected to attend key work events as required. All arrangements will be reviewed annually to ensure they remain appropriate.
WILLS SECURITY SERVICES LTD is committed to protecting personal data in line with the General Data Protection Regulation (GDPR), ensuring it is collected, processed, and handled lawfully, fairly, and securely while respecting the rights and privacy of all individuals.
Wills Security Services Ltd is committed to managing security risks responsibly by promoting a safe work environment, respecting human rights, complying with legal obligations, and continuously improving security awareness, preparedness, and incident response across all operations and partnerships.
Wills Security Services Ltd is committed to fair and equal employment practices, ensuring that all recruitment, hiring, and advancement decisions are based solely on merit and suitability, without discrimination, and in full compliance with UK employment and immigration laws.
Wills Security Services Ltd fully complies with the Transfer of Undertakings (Protection of Employment) Regulations (TUPE), ensuring that employee rights are protected during service transfers. We are committed to transparent consultation, the preservation of terms and conditions, and supporting all affected staff through a fair and respectful transition process.
Wills Security Services Ltd is committed to the highest standards of integrity, transparency, and professionalism in all business activities. We promote ethical conduct, fair treatment, and legal compliance across our operations, and expect the same from all staff, partners, and suppliers.
Wills Security Services Ltd is committed to promoting environmental sustainability by integrating responsible practices into all aspects of our operations. We aim to reduce our environmental impact, comply with legislation, and continuously improve our performance as we work toward ISO14001 certification.
Wills Security Services Ltd values community participation as a vital part of our work, recognising communities as knowledgeable partners. We are committed to inclusive, meaningful engagement that empowers community members and delivers mutual benefit, avoiding tokenistic or low-impact participation.
Wills Security Services Ltd is committed to fostering a skilled and motivated workforce by ensuring fair and transparent recruitment, providing ongoing staff development, and offering flexible working options. We conduct regular performance reviews, ensure competitive remuneration, and prioritize open communication with our employees. Our exit interviews help us gather valuable feedback for continuous improvement.
Wills Security Services Ltd is dedicated to supporting mental health in the workplace. We provide policies, insurance, and access to mental health professionals to assist employees. Our commitment includes flexible working arrangements, regular awareness workshops, and a focus on open communication. Managers are trained to identify and support employees in need, and we ensure compliance with relevant laws. We continually assess and improve our mental health initiatives to create a supportive and healthy work environment.
Wills Security Services Ltd is dedicated to handling complaints fairly, transparently, and confidentially. We ensure all complaints are investigated impartially, protecting personal information and complying with industry standards. Feedback is valued, and secure channels are provided for reporting concerns. The Operations and QMS managers oversee the process to ensure timely and effective resolutions.
Wills Security Services Ltd ensures compliance with the Working Time Regulations 1998 by managing employees' working hours, rest breaks, and leave entitlements. We prioritize employee well-being, offering compensatory rest when needed and allowing opt-out options for the 48-hour workweek limit. This policy applies to all employees, ensuring a balanced and healthy work environment.
Wills Security Services Ltd is committed to managing adverse publicity effectively. Employees are trained to report issues that may harm the company's reputation. In case of negative publicity, the company will investigate, take corrective action, and communicate with media only through authorized personnel. Regular follow-up ensures resolution and prevention of future issues.
Wills Security Services Ltd prioritizes the health and safety of employees using Display Screen Equipment (DSE). We ensure proper workstation setups, regular breaks, eye tests, and risk assessments to minimize health risks. Employees are supported with necessary adjustments and training, and the company contributes to eye care costs where required. Regular monitoring ensures ongoing compliance with DSE safety standards.
Wills Security Services Ltd is dedicated to safeguarding children, young people, and vulnerable adults. We ensure all staff in contact with vulnerable groups undergo enhanced CRB checks and are trained in safeguarding. Our policy is regularly reviewed to meet national guidelines, and we encourage reporting any concerns to protect those at risk.
Wills Security Services Ltd supports work-life balance by allowing eligible employees to request flexible working arrangements. Requests will be considered where possible, with no detriment to career opportunities.
Wills Security Services Ltd’s expense policy covers reimbursement for work-related costs like travel, supplies, and client entertainment. Employees must submit expenses within 30 days with receipts. Personal expenses, alcohol, and fines are not reimbursable. Compliance is required, and audits will be conducted.
Registered In England And Wales, Company Number: 09761794
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